How customers opt in to Hunk texts

Opt-in is verbal, during a phone call the customer makes to a home-service business that uses Hunk. Every call is recorded (disclosed at the start), so each consent is kept on record.

What the caller hears

1. “Hi, thanks for calling. This call is recorded, and I’m an AI assistant…”
2. The caller asks for a service appointment and picks an available time.
3. “Can I text you a link to confirm? It’s only about this appointment, and you can reply STOP anytime.”
4. Only if the caller says yes, one confirmation text is sent. If they say no, no text is sent.

Sample message

Hunk for Desert Air HVAC: your AC repair visit is requested for Tue, Oct 6 at 9:00 AM at 123 Main St. Reply YES to confirm or NO to cancel. Reply STOP to opt out.

Frequency: 1–3 messages per appointment. Reply HELP for help, STOP to opt out. No marketing messages. Mobile numbers are not shared with third parties for marketing. See Terms and Privacy Policy.